Advertise - About US - Contact Us - Terms - Privacy

FRESHERSHOME

Premium Portal for Fresh Graduates and Experienced Professionals


This post has expired! It was posted more than 90 days ago.
Unregister User Click here Bookmark ThisBookmark This See All jobs by This Employer

Customer Support Executives

Wipro BPO Solutions Ltd

Posted by: Vaibhav Arora Posted On: -2008-Apr-10
Job Post Details
Job Description Roles and Responsibilities: Provide prompt and quick resolutions to customer quires.
Skill & Job Requirements: Working knowledge of PCs e.g. MS Office with reasonable keyboard skills Knowledge of Desktops, Generic understanding of customer service Excellent spoken English and reasonably good written communication skills Excellent listening skills Team player Reasonable analytical skills
Job Function Customer Support Executives
Education Graduate
Company Details
Company Name Wipro BPO Solutions Ltd
Company Profile Wipro BPO has been a critical partner to all its customers in achieving their business goals. Wipro BPO services customers in various industries including Banking & Capital Markets, Insurance, Travel & Hospitality, Hi-Tech Manufacturing, Telecom & Healthcare sectors. With over 19,000 people, operating out of 9 different locations (India and Eastern Europe). Wipro BPO also has deep expertise in delivering process specific solutions in areas like Finance & Accounting, Procurement, HR Services, Loyalty Services and Knowledge Services.
Candidate Details
Desired profile Qualification: HSC Complete, Graduation preferred Experience: 0-3 Years

Skills: Responsible for customer service,Turnaround within set time frames,Minimize customer dissonance, Optimize charge out and cost per transaction. Monitor customer satisfaction levels and participate in developing improvement plans. Implementation of new negotiated facilities services and programmes. Ensure accurate documentation of customer profiles. Handle written customer correspondence on behalf of operations. Communicate with operations staff on client issues, policy change etc. Maintain customer and vendor databases.

Area of expertise: Operations
Start Date Not Mentioned
Remuneration Not Entered
Experience 0 - 5 Years
Reference Not Mentioned
Location Pune
    
Deadline
    
Contact Information
Contact Name Not Mentioned
Address: Not Entered
Phone Not Entered
Apply Details
Apply Email tanaya.wiprogmail.com
Apply URL Only members can view this field.
Category
Location Location -> Pune
Job Type Job Type -> Full-time
Industry Type Industry Type -> BPO/ITES /CRM/Transcription
Classification Job Classification -> BPO
End Details

Get Jobs By E-mail

Enter your email address:



Please verify the Bonafied of the companies individually, FreshersHome.com makes every Effort to ensure that the information on this websiet is authentic. How ever it is Advised to verify the bonafied of Employers independently. FreshersHome.com Is not RSPONSOBLE for anything in this regard. You might wish to look at Terms of Usage

Freshers Home.com
Presents an opportunity for fresh Graduates to get jobs in following fields Engneering, Computer , IT Software , Tehnical support, BPO , Customer Support, Web development, Web design, Search Engine Optimization, CSS , HTML , PHP , .Net , Java,Industrial, shipping, ASP , JSP , Studs, CMS , Joomla, Mambo , Windows Vista , Windows 2003 , CCNA , Network , Admini , Server ,Accounting, management, tranee, civil and In the Following Locations - India, Bangalore, Delhi, Chennai, Pune, Hyderabad,Mumbai, Ernakulam, Kolkata, Lucknow, Across India from freshershome.com


Premium Jobs - Why Register - FAQ
» Bookmark
RSS / XML Feed Add to My Yahoo! Add to Google! Add to My MSN! Bookmark this page to del.icio.us
Jobs by Classification : Advertising and Marketing Jobs - IT Software Jobs - Walk-in Jobs - BPO Jobs - Government Jobs - Sales / BD Jobs - Tele Communication Jobs App Programming - Network Admin
Jobs By Location: Jobs in Bangalore - Jobs In India - Jobs in Delhi - Jobs in Hyderabad - Jobs in Kochi - Jobs in Mumbai - Jobs in Trivandrum - Jobs in pune - Jobs in Jonida - Jobs in Chennai - Jobs in Coimbator
Jobs Type: Full Time Jobs - Part Time Jobs
Latest Jobs - Accounting Jobs - Engineering Jobs - IT Jobs - Walkins - How to Face Interview - HR Round Tips - Career Info - Guide For Freshers - Apply for Jobs - Future Studies - Jobs Forums - Freshers IT Software Salary Details