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V Manpower Management Recruitment 2021 - Vodafone Hiring for Verification Inbound Process - Mumbai Apply soon

Last modified: 15 Apr 2021 06:09:49 GMT

Full time

Role : Vodafone Hiring for Verification Inbound Process

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Overview

Urgently hiring
Fresher welcome

Non voice work available

CONTACT HR TEAM :- 8826069553

Duties and Responsibilities

Answering phones from customers professionally and responding to customer inquiries and complaints.
Researching required information using available resources.
Handling and resolving customer complaints regarding product sales to customer service problems.
Providing customers with the organizations service and product information.
Processing forms, orders, and applications requested by the customers.
Identifying, escalating priority issues and reporting to the high-level management.
Routing inbound calls to the appropriate resources.
Following up complicated customer calls where required.
Completing call notes and call reports as necessary and updating them in the CRM.
Obtaining and evaluating all relevant data to handle complaints and inquiries.
Recording details of comments, inquiries, complaints, and actions taken.
Managing administration, communicating and coordinating with internal departments.
Other duties as assigned.
Requirements:

Excellent communication skills, including verbal with proper grammar.
Ability to work with others in a close manner.
Good computer skills.
Good multi-tasking skills.
Job Types: Full-time, Freshers

Age limit :- 18 to 35 yr

Salary: Rs.13,000.00 - Rs.22,000.00 per month

Benefits:

Flexible schedule
Food allowance
Schedule:

Day shift
Monday to Friday
Morning shift

Details

Desired Profile

Candidates with Good Communication

V Manpower Management

VManapowerManagement.com, we are a Manpower Management Solutions company and are based in New Delhi Indi


All jobs by V Manpower Management

How to Apply

Contact HR Team

Application End date. 2021-09-14


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