Voice Process
Roles & Responsibilities:
1.Processes member enrollment and change forms, including data entry.
2.Verifying proper completion of enrollment and change documentation.
3.Requests and verifies information as needed to expedite enrollment.
4.Ensuring accurate and timely completion of transactions to meet or exceed
client SLAs
5.Processes daily enrollee invoices and premium reconciliation for members.
6.Organizing and completing tasks according to assigned priorities.
7.Developing and maintaining a solid working knowledge of the healthcare
insurance industry and of all products, services and processes performed by the
team
8.Resolving complex situations following pre-established guidelines

Requirements for this role include:
1.Both Graduates and Post Graduates can apply.
2.Excellent communication (verbal and written) and customer service skills.
3.Able to work independently; strong analytic skills.
4.Detail-oriented; ability to organize and multi-task.
5.Ability to make decisions.
6.Required computer skills: must have experience with data entry and word
processing, possess a working knowledge of MS Office applications, and
understand how to navigate through web-based applications.
7.Demonstrate strong reading comprehension and writing skills.
9.Ability to work in a team environment

Interview Mode: Telephonic/ Video Call

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Role Associate/Senior Associate -(NonTechnical)
Industry Type BPO, Call Centre, ITeS
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type Full Time, Permanent
Role Category Voice

Education
UG :Any Graduate

• Experience:0-1 Year
• Location:Huderabad
• Education:Graduate
• Role:Associate/Senior Associate -(NonTechnical)
• SALARY: As per rules
• Reference: STS
• Key Skills: fresher undergraduate voice process computer skills Fresher Graduate calling customer service communication skills

Graduation is Mandatory Any Graduate can apply, 2020 Pass out also preferred. Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills.

Our  team offers high quality services to provide the best outcomes in the recruitment and employment of personnel from a diverse set of business sector.

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Last Date: 18 Dec 2020