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Home Jobs JUSTDIAL Opening for a Chat Support Desk Coordinator

JUSTDIAL Opening for a Chat Support Desk Coordinator Job - SKY LINK at BHOPAL

Last modified: 03 Sep 2020 05:26:39 GMT

Part-time & Full-time

Role : CHAT PROCESS

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Overview

Dear Candidate,

We have 10 openings for a Chat Support Desk coordinator and below are the details for the Job Role.

Candidate should have his own Computer or Laptop, Internet connectivity & Headset or earphones.

Below is the description shared: -

CONTACT HR :98992-98977

Chat Process

Providing chat support is entirely different from communicating with customers over calls. Hence we look following set of skills for chat support team.

Should have excellent written communication skills - Ability to respond in highly fast paced environment.

Should do Smart , Intelligent and Quick response handling by understanding the intent and not exactly the words. Understanding the vocal tone / Phrases and trigger points

Ability to engage proactively - should know how to drive a conversation in a positive and upbeat manner.

Multitask Effectively - Chat is always a dynamic work scenario , working on multiple chats and different issues simultaneously, needs high level of focus and attention.

Should be well versed with Technology and working to multiple applications - Chat application / DMS / Website etc

Ability to respond realtime without script - lead the conversation by quick understanding and thinking and creating the best responses to customers.

Should posses good typing speed ~ 20-35 WPM.

Job Type: Full Time (8-8.5 Hours shift

Freshers Can Apply Now


The original job offer can be found in Freshershome:
https://www.freshershome.com/jobs/detail/bpo/182163

Details

Company: SKY LINK

Apply On Site : http://www.vmanpowermanagement.com/ email : [email protected] CALL HR : 9899298977


All jobs by Sky Link Recruiters

How to Apply

http://www.vmanpowermanagement.com/

Contact email: [email protected]

Website/Notiifcation URL: Website Or Notification URL