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Saffron Consultancy Services(scs) Recruitment 2020 - Team Leader - Bengaluru Apply soon

Last modified: 26 Aug 2020 06:00:53 GMT

Full time

Role : Team Leader

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Overview

Job Title : - Team Lead

No of Vacancies : 11

City : Bengaluru, Karnataka, India

Responsible in Managing the Team of 20 to 30 Agents.
Setting and Meeting Performance Targets for Accuracy, Efficiency, and Quality
Ensuring Meeting Clint ssla.
Monitor and Track the Performance with Respect to Slas, Client Satisfaction.
Maintaining Up-to-date Knowledge of Processde velopments.
Assist with Assistant.manager/manager from the End User s Point Of view.
Monitor the Performance Standards of the Team Against Planned Objectives, and Recommending And/or Taking Corrective
The Document, Examine and Report Quality Issues Their Response and Suggest Possible Improvements.
Taking Care of Attrition and Shrinkage.
Qualification & Experience:
Drive the Team to Achieve Quality Targets.
Daily Reports.

Work Experience : 2.0 - 4.0

CTC (annual) : 3.50 Lacs - 4.20 Lacs.

Salary3 Lac 50 Thousand To 4 Lac 25 Thousand P.A.IndustryITES / BPO / KPO / LPO / Customer Service / OperationsWork Experience2 - 4 YearsQualificationOther Bachelor Degree,

Details

Desired Profile

Assist with Assistant.manager/manager from the End User s Point Of view.

Saffron Consultancy Services(scs)

Saffron Consultancy Services(scs)

How to Apply

To Apply Click on Redirect to Employers Website

Contact email: [email protected]

Application End date. 30 Sep 2020


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