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Reliance Jio Infocomm Limited Inventory Recruitment 2021 - Advisor Voice RCC_B ( ) - Durgapur Apply soon

Last modified: 17 Aug 2021 12:58:47 GMT

Full time

Role : Advisor Voice RCC_B ( 64941640 )

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Overview

Required Skills: code of conduct, contact center, problem solving, basic, timing.

1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10.Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements,
1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset

Details

Desired Profile

2 Years

Reliance Jio Infocomm Limited Inventory

Reliance Jio Infocomm Limited Inventory

How to Apply

This is a online aggregated job, Apply online to visit the Company website to apply online.

Application End date. 10 Oct 2021


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