• 2020-02-13 12:31:50

    Minda Silca looking for suitable persons for
    North East female candidates need 8851651323 2020 Recruitment



Job Details:


Responsibilities and Duties
For more information call me 8851651323
Greet customers warmly and ascertain problem or reason for calling.
Answer calls professionally to provide information about products and services, take/cancel
orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries,
complaints, and comments, as well as actions taken. Process orders, forms and applications.
Handle product recalls.
Follow up to ensure that appropriate actions were taken on customers requests.
Work with customer service manager to ensure proper customer service is being delivered.
Handles customer complaints, provides appropriate solutions and alternatives within the time
limits; follows up to ensure resolution.
Compile reports on overall customer satisfaction.
Able to identify and assess customers' needs to achieve satisfaction
Inform customer of deals and promotions.
Do outbound calls for retaining customers and enhance the business requirements.
Qualifications and Skills
Relevant Experience- 0-3 Years (Handling Customer Grievances)
Excellent communications skills in English and Hindi (for Kolkata Region Bengali is must)
Ability to listen and active problem-solving skills
Good interpersonal skills
Ability to handle pressure and very flexible approach to working hours as per business
requirements
For more information call me 8851651323

Candidate Profile:

Calling,bpo,tellecaller,telecalling.

0-1 Year

Delhi

12th pass

Minda Silca

Cce,field executive,biker,delivery boy    Reference:Hr

25000

Good Communication skills

Company details

Minda Silca

Minda



Additional Information
Contact NameNikhil
Address:Apollo House,7 Institutional Area, Sector-32
Postal Code110001
Phone8851651323
States & U.T   
How To Apply
Apply DetailsApply directly..
Apply Emailkunalhrjobsdelhi(at)gmail.com
Category
Job Type   
Industry Type   
Classification      




 

 

 

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