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Reliance Jio Infocomm Limited Inventory Recruitment 2021 - IoT Field Technical Operations Manager ( ) - Mumbai City Apply soon

Last modified: 17 Aug 2021 12:58:46 GMT

Full time

Role : IoT Field Technical Operations Manager ( 64906521 )

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Overview

Required Skills: itil, billing, client handling, core, firewall.

1. Manage the operational aspects of Smart Mobility Program
2. Handle client escalations and technical problems in line with agreed
SLAs / TATs
3. Ensure client end user support for solution implementations, systemic
issues
4. Manage stakeholders to facilitate the necessary technical support
5. Provide end to end customer/user technical support and problem
resolution
6. Maintain high levels of customer satisfaction / service experience
index for field deployments
7. Perform all other duties and special projects as assigned for Field
Technical Operations
8. Review regular reports for customer experience/ services,
1. Knowledge of customer application ecosystem and management
2. Communication skills
3. Problem solving skills
4. Analytical skills
5. Ownership mindset
6. Solution oriented mindset

Details

Desired Profile

10 Years

Reliance Jio Infocomm Limited Inventory

Reliance Jio Infocomm Limited Inventory

How to Apply

This is a online aggregated job, Apply online to visit the Company website to apply online.

Application End date. 10 Oct 2021


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