Last modified: 11 Nov 2020 02:44:00 GMT
Role : Senior Software Engineer- Omnichannel
Application support Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures. Uses application management software and tools to investigate issues, collect performance statistics and create reports.
Relationship management Implements stakeholder engagementcommunications plan. Deals with problems and issues, managing resolutions, corrective actions, lessons learned and the collection and dissemination of relevant information. Collects and uses feedback from customers and stakeholders to help measure effectiveness of stakeholder management. Helps develop and enhance customer and stakeholder relationships.
If required: People Management Resource Management:
Is involved in recruiting process and proposes support for hiring decision and pre- selection of candidates Allocates the different work to the respective employees considering experience, complexity, workload and organizational efficiency Continuously monitors and evaluates team workload and organizational efficiency with the support of IT systems, data and analysis and team feedback and makes appropriate changes to meet business needs. Provides team membersdirect reports with clear direction and targets that are aligned with business needs and GIT objectives
Global IT Respective business function (GOPS, Finance, HR, Brand Marketing, WholesaleRetail) HR Management Controlling
Requisite Education and Experience Minimum Qualifications:
Four- year college or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education and experience Proficient spoken and written command of English At least 7- year experience in IT 5 years of experience in relevant area 2 years of experience in team management Strong understanding knowledge of regional and global market landscape and the respective customer Managed critical elements and cross functional and regional projects
Application End date. 10 Jan 2021